Returns & Exchanges
At Fièra Cosmetics, we stand behind our products with a 30-day money-back guarantee to ensure you are completely satisfied with your beauty routine. If a product isn't a perfect fit for your skin, we make the return process simple and hassle-free.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer support team via email or our online portal with your order number to begin the return process.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring that any promotional materials or accessories are included in the box.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
