Frequently Asked Questions
Everything you need to know about your Fièra Cosmetics experience.
Are Fièra Cosmetics products cruelty-free?
Yes, we are proud to be 100% cruelty-free. We never test our products or ingredients on animals at any stage of production.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-7 business days, while international shipping can take 10-21 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, minus shipping and handling fees.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Are your products suitable for sensitive skin?
Our formulas are designed with high-quality, non-irritating ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and Apple Pay for your convenience.